Privacy Policy
Last updated: July 26, 2025
We care about your privacy. This Privacy Policy explains how your personal data is collected, used, and shared when you're using our website https://viquity.pro/ ("Website") and using VIQUITY.PRO services ("Services").
Please read this Privacy Policy carefully to understand how we handle your personal data. By using the Services, you acknowledge you have read and understood the Privacy Policy and that we will collect, use and share your information as set forth below.
How We Collect Your Data
By personal data or data, we mean any information capable of being associated with you as an individual, such as your name, e-mail address, or that can be connected to you indirectly, such as your language or currency choice.
We collect data directly from you or our partners. When you visit our Website we collect technical data and information about how you use the Website. We do it with the use of cookies set by us or provided by our partners. We need this data to provide you with the Website, to analyze its use, remember your settings, and personalize content and ads.
Data We Collect
Device and Location Data:
When you visit our Website we collect the following data:
- IP address and location info (country, city, etc.)
- Device and OS information (screen size, OS, browser information)
Account Data:
We collect information about your use of the Website. The data is derived from your activity on the Website and includes such information as:
- your Website personal settings;
- your payments, refunds, subscriptions, search history;
- your activity logs;
- information you provide when you request information or support from us;
- your recommendations on how to improve our Services.
Gameplay Data:
- Steam ID and game statistics;
- your activity logs;
- your gameplay statistics;
- chat history
When you make a purchase through Tebex (our authorized reseller) you disclose your payment credentials directly to Tebex. Tebex processes your payment data under their privacy policy.
We may receive from Tebex and process limited payment information for billing purposes, including your email address and transaction details.
Purposes and Legal Basis of Use of Personal Data
| Processing Purpose | Legal Basis | Categories of Personal Data |
|---|---|---|
| To provide and personalize the Website | Performance of a contract | Device and Location Data |
| To provide the Service (including gameplay analytics, statistics, subscriptions) | Performance of a contract | Device and Location Data, Account Data, Gameplay Data |
| For processing payments and billing | Performance of a contract | Device and Location Data, Account Data, Payment Data |
| To consider reviews, perform surveys | Legitimate Interest | Device and Location Data, Account Data |
| To understand, diagnose, troubleshoot, and fix issues with the Website | Performance of a contract | Device and Location Data, Account Data |
| To evaluate and develop new features, technologies, and improvements to the Website | Legitimate Interest | Device and Location Data, Account Data |
| For marketing, promotion, and advertising purposes | Consent | Device and Location Data, Account Data |
| To comply with legal requirements and law enforcement requests | Compliance with legal obligations | All categories as required |
| To establish, exercise, or defend legal claims | Legitimate Interest | All relevant categories |
| To conduct business planning, reporting, and forecasting | Legitimate Interest | Device and Location Data, Account Data |
If the processing of Personal Data is carried out based on your consent, you have the right to withdraw it at any time by sending us a request to privacy@viquity.pro or following the instruction given in our Cookie Policy.
Our legitimate interests are:
- to develop, improve and deliver our Services;
- to make our Services known and popular in the gaming industry;
- to make the use of our Services secure for the Users;
- to prevent fraud and other illegal use of our Services.
We may combine all the information we collect from or receive about you for the outlined purposes. We may aggregate or de-identify your information and may use or share aggregated or de-identified information for any purpose, and such information is not subject to this Privacy Policy.
Sharing Your Personal Data
We do not sell Personal Data. We may disclose Personal Data to the following parties:
Payment service providers (Tebex)
To fulfill your payment requests
Providers of marketing and analytic services
To analyze, develop and improve our Services. To perform marketing research, understand our Users better, provide personalized content and advertisements
Government authorities, auditors, consultants
To fulfill official requests, our tax, and other obligations
Other service providers
We may outsource some functions to third-party service providers for any purpose outlined in this Privacy Policy
VIQUITY.PRO affiliates
To provide you the Services
Data Retention
We store your Personal Data as necessary for providing you the Service, compliance of our legal obligations, fulfillment of our legitimate interests, or during the validity of your consent as stated in this Privacy Policy. As soon as information stops serving these purposes we delete it. After you close your account and/or upon your request we will delete and/or anonymize your Personal Data without undue delay, but no later than 30 days. We will keep some Personal Data that we are allowed or required to maintain, in such cases as:
- If there is an unresolved issue relating to your account, such as an unresolved claim and/or dispute - we will retain the necessary Personal Data until the said issue is resolved;
- Where necessary to comply with legal, tax, audit, and accounting obligations and/or any other legal obligation, we will retain the necessary Personal Data for the period required by the applicable law;
- Where necessary to fulfill our legitimate interests such as fraud prevention and/or maintenance of our User's security.
Your Rights
Right to access your Personal Data - You may request a copy of your Personal Data and/or the way we store your Personal Data.
Right to rectification - you may request to change some of your Personal Data and/or correct your Personal Data if this is inaccurate.
Right to erasure - you may request to delete all or some of your Personal Data, for example, if:
- they are no longer needed for any processing purposes
- consent has been used as a legal basis for their processing
- there is no legitimate interest in the further processing of Personal Data
Right to object - you may object to the processing of your Personal Data on grounds relating to your particular situation and/or to object processing your Personal Data for direct marketing purposes.
Right to object to automated processing - you may object to a decision based on automated processing. This means that you may request to review your Personal Data manually if you believe that automated processing of your Personal Data may not consider your unique situation.
Right for data portability - you may request to provide you a copy of your Personal Data in a structured, commonly used, and machine-readable format (e.g. xml, csv). Furthermore, you have the right to request to transmit the said Personal Data directly to another controller.
Right to lodge a complaint - you have the right to lodge a complaint with a supervisory authority, in particular to the member state of the European Union of your habitual residence, place of work, or place of the alleged infringement.
If you are a California resident, you additionally may request from us the following information:
- The categories of Personal Data we have collected about you;
- The categories of sources from which the Personal Data was collected;
- The categories of Personal Data about you we disclosed for a business purpose or sold;
- The categories of third parties to whom the Personal Data was disclosed for a business purpose or sold;
- The business or commercial purpose for collecting or selling the Personal Data;
- The specific pieces of your Personal Data we have collected.
If you are a California resident under 18 years old, you may request to remove any content or information you have posted on the Services.
To exercise any of these rights please contact us via Discord or by email at privacy@viquity.pro. For security purposes, before exercising any of your rights we may ask you to prove your identity.
Notice of Collection
In the past 12 months, we have collected the following categories of Personal Data listed in the CCPA:
- Identifiers, including name, email address, and online identifiers (such as IP address).
- Customer records, including transaction information processed through Tebex.
- Commercial or transaction information, including records of products or services purchased.
- Internet activity, including interactions with the Website, or advertisements.
- Inferences, drawn from the above information about your predicted characteristics and preferences.
Sale of Personal Data
We do not sell Personal Data as the term "sell" is traditionally understood. Although to the extent the term "sale" is interpreted under the CCPA, the fact that we use third-party cookies may be understood as a sale. We disclose the following categories of personal information: identifiers, commercial or transaction information, internet activity, and inferences drawn to analytics services and advertising partners. We share Personal Data with third-party services solely for the purpose of improving the service, website functionality, and providing you personalized content and ads. If you do not want your Personal Data to be used for these purposes, contact us at privacy@viquity.pro.
Personal Data Breach
A Personal Data breach may, if not addressed in an appropriate and timely manner, result in a physical, material, or non-material risk to your rights and freedoms. Therefore, as soon as we become aware that a Personal Data breach has occurred, we will notify the Personal Data Breach to the relevant supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of it, unless we are able to demonstrate that the Personal Data breach is unlikely to result in a risk to your rights and freedoms.
Children's Privacy
We do not knowingly collect Personal Data from children, or process such information, without parental consent. For the purpose of this Privacy Policy, a child means any individual who is under 13 in the United States or under 16 in the European Union (or the minimum legal age to consent to the collection and processing of Personal Data where this is different under applicable law). If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us at privacy@viquity.pro.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time. We will post any changes to the Privacy Policy. By continuing to use our Services, you acknowledge that you are familiar with the updated Privacy Policy. We encourage you to review our Privacy Policy before using the Services and/or accessing the Website and promptly read the updates.
This Privacy Policy is effective as of the last updated date and supersedes all previous versions.